Policy and Procedure:
1. Collection of Personal and Identifiable Information by Arabah.com
2. How We Use of Personal Identifiable Information
- As a Chance to Serve You Better Through Communications
When you choose to provide Arabah with your contact information – e.g., by registering on our website or by email communications to our Customer Care Reps; or by placing an order, Arabah may communicate any service-related announcements concerning the website, or we may contact you in regards to any customer service requests on your order. As an example, every new registered user receives a ‘Welcome email’ to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and offer a high level of customer service that Arabah customers deserve and expect.
- Opt-In Communicating
If you by chance opt-in during the website registration process, or by clicking on a pages that asks you to submit personally identifiable information, we reserve the right to use that information to deliver messages – including email offers, newsletters, brief surveys, tips and more. Some of our messages may include helpful product information, special promotional campaigns or repeat business incentives. You can “Opt-Out” of Opt-In Communications if you would rather not receive such Opt-In Communications. If you later decide not to remain on our mailing list, you may unsubscribe to your discretion.
Non Disclosure of Personally Identifiable Information Given to 3rd Party Marketing Without Your Consent Arabah does not pass any of our customers’ personally identifiable information on to third parties for marketing their products or services to you without your consent. In other words, you won’t be getting any spam from our direction.
3. Disclosure of Personally Identifiable Information
- Fraud Protection and Compliance with Law
We reserve the right to disclose any information deemed necessary – per our sole discretion – to include personally identifiable information as deemed necessary in compliance with any applicable laws, regulations, legal processes or governmental requests. We may also exchange information (including personally identifiable information), with other companies and organizations for the purposes of credit fraud protection and/or risk reduction only.
- Service Providers
- Business Transfers
As our business grows, we reserve the right to sell certain assets. In such transactions, user information (including personally identifiable information), becomes one of the transferred business assets. If such an occasion occurs, by submitting your personal information on our website, it is your agreement that your data may be transferred to said parties under these circumstances.
- Special Events Participation in any surveys, promotions, contests, or other events during while on our website constitutes your acceptance of the rules and terms / conditions for those events. It is your choice to participate by submitting personally identifiable information with respect to said events. By doing so, you consent to disclose of your personally identifiable information to those 3rd parties.
- Cookies and IP Addresses
A cookie is a code of data that allows us to target and track your preferences. A "cookie" stays on your computer's hard drive to recognize you when you return to the website and it personalizes your use of our website. The cookie is stored on your computer's hard drive unless you clean it off. Temporary cookies help you browse and shop on our site. And these cookies will expire once you order. If you reject the cookies, you may have limited features on our site. You can specify to the browser to notify you or automatically reject cookies. We use IP addresses sometimes to analyze trends and administer the website – including tracking traffic patterns, gathering demographics for aggregate use, and to identify our customers in regards to their personally identifiable information to prevent credit fraud and to reduce risk. Although we have no access nor control over the ability to access cookies from our site by service providers or business partners; you can be assured that all of your personally identifiable data is protected from risk. We do not accept any responsibility for access to our cookies by outside related parties.
4. Children under 13
Arabah or its affiliating websites are not intended for children. We do not collect personally identifiable information knowingly; from any children under 13 years of age.
5. Pixel Tags and Tracking Technology
When you view one of our emails or click on our website, our system uses clear gifs or pixel tags to track links or to note certain pages you view on our website. This helps to personalize your experience. Additionally, clear gifs or pixel tags may be used to determine types of email that your computer’s browser supports. These similar technologies may be used in combination with your personally identifiable information to enhance your Arabah shopping experience.
6. Use of Aggregate Information
The information you give us in aggregate form – excluding personally identifiable info – can be used for internal business purposes. Examples include statistical information, demographics and marketing data to create plans. Our system collects, stores or accumulates specific non-personally identifiable data concerning people’s use of our website; such as which pages are most read, which products are most viewed, etc. Sometimes we share or even transfer non-personally identifiable data with partners, affiliates, or licensees.
Many security measures have been made by us in accordance with industry standards. This is to protect your personal information and security both online and otherwise. However, if you do have questions about the security of our site, feel free to contact Arabah via email or by phone at +1-847-644-8788.
9. Notification of Changes
10. Updating Your Information
At any time, you are allowed to review, change and correct the personally identifiable information you provide us by contacting our Customer Care Experts at +1-847-644-8788. As a registered user, you are always allowed to review and make changes to your personal information on our site. To deactivate your account just send us an email or call the number above.
You may choose to opt-out of future communications by Arabah upon registering at the website or otherwise deactivating your contact info. Simply click “unsubscribe" at the bottom of our email communications and we will remove your address from our subscription database.
Arabah has taken great measures to make your online shopping experience and visit to our website an enjoyable one and respect your privacy above all. Please feel free to contact us with any comments, questions, concerns about our website's privacy procedures and policies.